I design
delightful experiences for everyone.
As Lead Product Designer and UX Design Strategist, I set the design vision, lead the product strategy, experience design effort, and guide the implementation across all types of platforms.
Lead Product Designer and Co-Founder of Avela Experience Design Firm in Seattle.
Elevating user experiences to improve people's quality of life.
As a Lead Product Designer and UX Design Strategist, I bring over 9 years of expertise in developing end-to-end user experiences and digital product designs across healthcare digital solutions, SaaS technologies, complex medical software and medical device development. With a focus on user-centered design strategy and elegant interactive design, I strive to elevate user experiences and improve people's quality of life around the world through healthcare digital innovation.
My core values include providing equal access to information and digital experiences for all people. I balance my work with community outreach projects which contribute to my vision as an empathetic designer. My experiences working at a pharmacy during pre-medical studies and volunteering at the American Cancer Society inspire me to creatively integrate empathy into technology to help improve people's quality of life.
In my free time, I enjoy researching new emerging technologies related to interactive media which guides my creative endeavor. Documenting design processes is an important part of my work, as human-centered design is a creative process in itself. In my work, I seek to create accessible designs that incorporate empathy while applying human-centered principles and increase the adoption of high-value technologies.
Design vision and the product experience
Over the years I have worked and led design efforts for companies at HeartFlow, Philips Healthcare, Microsoft, Pfizer, and Avela Design defining the future state of existing products and envisioning and designing completely new product experiences improving quality of life with an impact touching the lives of over 3+ million people.
I led end-to-end product design for HeartFlow's next-generation Plaque Analysis Web Application in Q3 of 2024, delivering best-in-class tools for arterial plaque assessment that improved patient outcomes, increased clinical adoption by enhancing diagnostic precision, and expanded accessibility through advanced 3D visualization of plaque types and volumes integrated with FFRct technology.
In 2021, I led extensive cross-functional collaboration with senior leaders, product management, R&D, marketing, engineers, and clinical affairs to launch multiple cloud-based emergency care applications and patient care solutions, achieving a 30% improvement in user satisfaction and a 25% reduction in development time.
Accessible and scalable design systems.
I collaborate with companies at every step of the process, from concept ideation to design, testing and launching enterprise design systems.
During 2019, I worked as a UX Designer leading the accessibility remediation of Microsoft design systems, where I guided a team of designers to establish the visual direction and UI design patterns for the new Microsoft Design Systems 2.0 that launched in June 2019.
Elevating the user experience for global leading brands
Digital product design expertise
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Led the strategic development of the user experience (UX) vision to deliver exceptional customer experiences for native mobile application mand web digital products, improving user experience and usability for 1M+ users worldwide.
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Led cross-functional teams in executing the implementation of the design vision to ensure an intuitive user experience across a range of AR/VR and mixed reality mobile applications.
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Design innovative human-centered design solutions for medical device development as well as user interface design for SaaS Enterprise Applications, EMR and cloud-based technologies.
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Develop reusable components to establish scalable and inclusive design systems, leading to decreased development efforts and implementation time, while adhering to WCAG 2.1 guidelines and Section 508 accessibility standards.
In 2024, I designed and implemented an enterprise-wide design system for HeartFlow, a first for the company, that increased design and development efficiency by 66%. This system enabled consistent UI/UX standards across products and accelerated design transfer, supporting regulatory approvals and the successful launch of the Plaque Analysis product.
Education
Bachelor of Arts,
Interactive Media and Design, June 2017
Major Focus: Human-Computer Interaction,
University of Washington
Certificates
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Medical Device Human Factor Engineering & Usability: UX Medical Device Design
mDPharmaCourses.
Issued November 2022
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Interaction Design Foundation. Issued February 2023
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Interaction Design Foundation. July 2018