Lundy Dougherty

Designing Scalable Solutions for AI-Powered Healthcare

As a Lead Product Designer and UX Strategist at HeartFlow, I design solutions that drive business impact and transform healthcare innovation.

HeartFlow

Plaque Analysis Web Application

I designed and helped launch Plaque Analysis web application in six months—an AI-driven tool that helps cardiologists assess heart disease risk by quantifying and visualizing coronary plaque from CT scans, with seamless FFRCT integration for deeper physiological insights. This breakthrough technology increased clinical adoption, reduced user error to 2.4%, and has the potential to improve 126 million lives in a $6B market.

Philips Emergency Care Clinical App

Event Review Web Application

The redesign of the Event Review SaaS web application made it easier for clinicians to review and analyze patient cardiac events, resulting in a 23% reduction in time-on-task rate for post-cardiac event review and improved patient outcomes for over 200,000 users worldwide.

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Virtual primary care mobile application

Advanced Care App

Led the digital strategy for the redesign of an all-in-one mobile healthcare app, enhancing primary care accessibility and improving healthcare experience for over 43,000 advanced healthcare plan members.

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Philips AED remote monitoring application

Device Readiness

The Device Readiness web application allows users to effectively maintain their mixed fleet of Philips Healthcare defibrillators. Real-time analytics and clear device status dashboards ensures the medical devices are always ready for use in time-critical medical emergencies.

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Medical Device Solution

Automatic External Defibrillator (AED)

The new cloud-connected AED enable bystanders to save lives with easy-To-Use Defibrillators. As the Lead UX designer for Forbes' top 100 healthcare companies, I designed and implemented a user-friendly interface and whole systems design of a defibrillator that could save thousands of lives by improving patient outcomes.

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Virtual Reality Mobile Application

A Window To The World For The Elderly

Led a student design team to create an interactive mobile VR app for elderly and caregivers in assisted living homes. Developed the app for Android and iOS devices in 3 months. The mobile app was ranked 1st in the 2017 Interactive Media Design competition.

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Microsoft Cloud + AI collaboration

Scalable Design Systems

As a UX Design consultant for the Microsoft Cloud + AI Design Studio team, I led the remediation of the Microsoft Design System to meet WCAG 2.1 accessibility guidelines, created a UI Design Patterns style guide and helped launch the Microsoft Design System library 2.0 in under 6 months.

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Microsoft Advanced Services Delivery

Services Hub

The Services Hub is a web application that provides IT professionals with tools and support for their Microsoft cloud technologies. I helped redesigned the Services Hub to give IT professionals a better user experience by optimizing their IT support workflows in a unified platform, helping them save time and achieve more.

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Awards & Recognitions

  • Recognized during company’s all-hands meeting for contributions to the expedited launch of Plaque Analysis product in Q3 2024 and the creation of an enterprise design system, which set a benchmark for future product developments.

  • Recognized by the VP of Integrated Products for exceptional design leadership, setting the UX team strategy, and implementing user-centered innovation.

  • Recognized by program manager for delivering detailed user interface specification on-time to external supplier for implementation and testing to ensure effective program execution of the cloud-connected Automatic External Defibrillator.

  • Recognized by the Philips Business Design partner for exceptional user centered-design innovation, lead design strategy, and implementing inclusive design innovation with an accelerated time to market.

  • Led a student design team to create an interactive mobile VR app for elderly in assisted living homes within 3 months. The app was ranked 1st in the 2017 Interactive Media Design competition.